ServiceNow Business Analyst
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
• Good knowledge of the ServiceNow Platform Capabilities (+3 years)
• Good proficiency in both spoken and written in English language
• Good knowledge of German language
• Client facing or consulting experience highly preferred
• Analytical skills with great attention to detail and a solution-oriented perspective
• Gather requirements from all business stakeholders and document the obtained information into business functionality descriptions
• Work together with the Solution Architect or Tech Lead to ensure that the identified solution is feasible and efficient
• Maintain communication with client counterparts in a professional and goal-oriented manner
• Keep track of the release process and make sure the internal standards of the client are met.