Ops / Support Engineer with Sophis

Employer: Luxoft Romania
Domain:
  • IT Hardware
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 13.04.2021
    Short company description

    Luxoft, a DXC Technology Company, (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Luxoft uses technology to enable business transformation, enhance customer experiences, and boost operational efficiency through its strategy, consulting, and engineering services. Luxoft combines a unique blend of engineering excellence and deep industry expertise, specializing in automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. Luxoft is well known for its consistent high level of delivery and complex project management, its premier digital engineering talent, exceptional client focus, and agility, creativity, and remarkable problem-solving capabilities.

    Requirements

    Mandatory Skills Description:

    o Support experience as functional Ops engineer, being first line of interaction with users in case of any issue, functional or technical in nature
    o Experience with all sides of service management such as incident, problem and change management
    o Demonstrable experience on Finastra's Sophis (Functional and IT)
    o Experience in working with solutions on the Windows platform (Citrix, Windows servers, ...)

    Nice-to-Have Skills:

    Testing and new regulatory requirements which rely heavily upon Sophis
    Risk management aspects of Sophis

    Responsibilities

    Project Description:

    International hub for technology & innovation, developing IT solutions across organization in areas such as Core Banking, Big Data, Financial Markets, Data Management, Touch Point Architecture and many more. By using the latest methodologies in software development, our fast growing team work for international projects that go beyond traditional banking.

    Responsibilities:

    Support: people to do 1st and 2nd line support on Sophis.
    Perfect profile is having a good ops engineer that can work on functional support activities to do all-round incident management (procedural part, technical part and functional part).
    Support works in 2 shifts: early: 08:00 - 14:00 and late : 14:00 - 20:00 CET.

    Other info

    Reasons to join us:

    • Attractive salary and benefits package
    • We invest into your professional training including business domain knowledge, and allow you to grow your professional career.
    • We encourage creative-thinking into an open-minded work environment. Frequently the relaxation rooms are the place where the most ambitious ideas are born.
    • We are not just professional teams, we are also friends that have fun working together
    If you are an active person and you feel motivated by the creation/development of the software solutions, then this is the place to be, you will not get bored.