1st Level Operations Engineer - Italian

Angajator: VON Consulting SRL
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 13.04.2021
    Scurta descriere a companiei

    VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.


    How your expertise will make the difference (Qualifications needed)

    • Willing to learn about telecommunication networks;
    • Proficient in Italian and English;
    • Availability to work in shifts (day and night);
    • Able to collect, classify and interpret information;
    • Perseverance, initiative, collaboration, self-confidence, practical spirit.


    You will also:

    • Constitute first point of contact for specific software and hardware solutions delivered to customers;
    • Be responsible for opening trouble tickets, initiation of functional escalation of incidents and receiving orders requests from the customer, in various types of applications;
    • Be in charge of alarm monitoring in IT/Telecom networks;
    • Offer support to the field engineers during their actions (by phone and e-mail).