Data Analyst

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Angajator: Ascensos Contact Centre
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.09.2022
    Remote work: On-site
    Scurta descriere a companiei

    Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.

    Cerinte

    • Very good attention to details
    • Solution oriented
    • Eager to learn new things, in a fast paced environment
    • Adaptable and creative
    • Positive attitude
    • Team player, enjoying helping others
    • Good communication skills
    • Organized and used to working with close deadlines
    • English level: C1-C2
    • Intermediate to advance level of Excel
    • Salesforce, Jira, Outlook, Teams- at least intermediate level
    • Adobe PRO, Adobe Photoshop- has experience and is familiar with using them

    Responsabilitati

    • Support international customers with requested product data
    • Support / maintain international product data platform
    • Improve data quality do fulfill actual data quality guidelines.
    • Processing Excel files and verifying the data
    • Import product data into product information platform
    • Maintain product data in product information platform
    • Run all the necessary reports for data fill into product information platform
    • Verify system errors
    • Solving system errors
    • Assist with any ad-hoc requirements from the delevoper
    • Import pdf files in the system and correct errors
    • This is not a customer facing role. Full backoffice

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