E-commerce & Subscription Executive

Employer: Philip Morris Romania
Domain:
  • Internet - eCommerce
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.04.2021
    Short company description

    Welcome to Philip Morris International’s (PMI) affiliates in Romania, Philip Morris Romania SRL and Philip Morris Trading SRL.

    Philip Morris Trading SRL, based in Bucharest, is responsible for the sale and merchandizing of PMI brands throughout the country. We have a dynamic brand portfolio that includes top international brands such as IQOS, Marlboro, Chesterfield, L&M and Virginia Slims. Philip Morris Trading SRL was established in 1997 and today employs more than 250 people in its head office and regional sales offices.

    Philip Morris Romania SRL is our manufacturing factory based in Otopeni and employs more than 700 people. The factory has recently received a 490 million euro investment in becoming a new tobacco products – HEETS for the IQOS tobacco heating system. The factory serves the international demand of countries as Japan, but also EU countries where IQOS is sold.

    We are also strongly committed to making a difference in the communities where our employees live and work. We support nonprofit organizations in the fields of education, culture, domestic violence prevention, and the fight against hunger and extreme poverty.

    Requirements

    FEATURES:
    ∙ Integrity and trust;
    ∙ Analytical skills;
    ∙ Collaboration;
    ∙ Action oriented;
    ∙ Very good understanding of ecommerce channel;
    ∙ Eager to develop projects.

    KNOWLEDGE AND EXPERIENCE:
    ∙ Minimum of 2 years’ experience in E-commerce Sales;
    ∙ Understanding of e-commerce operations;
    ∙ Good understanding of customer experience across different channels;
    ∙ Planning skills;
    ∙ Advanced skills of Microsoft Office, particularly Power Point and Excel;
    ∙ Fluent in English

    Responsibilities

    E-commerce & Subscription Executive

    (1 year temporary contract)


    RESPONSIBILITIES:


    - Works together with Ecommerce Coordinator in order to identify and evaluate channel needs; enhancing the customer experience, increasing customers loyalty and sustaining business objectives;
    - Assists in the development, project planning and implementation of the channel strategy;
    - Project planning driven by market data and consumer journey insights;
    - Managing relationships with partners and ensuring seamless end-to-end integration of the e-commerce business;
    - Implementation, testing, and overseeing of special offers and initiatives in ecommerce maintaining the technology and infrastructure;
    - Oversees content and communication flow;
    - Offer support to customer care team in solving tickets related to e-Com issues;
    - Share learnings and propose future developments to minimize consumer pain points in e-Com/digital;

    Other info

    - From Monday to Friday (9:00 to 17:15);
    - 1 year temporary contract with Randstad for Philip Morris Trading SRL);