Helpdesk Officer with Portuguese and English
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Employer: | Concentrix + Webhelp |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 18.11.2022 |
Remote work: | On-site |
We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.
Requirements
What We expect from You
Proficiency in Portuguese and English
Team player
Willingness to learn and apply new technologies
Analytical skills with demonstrated problem solving ability
Good technical skills and knowledge
Excellent communication skills
What You will be doing
Maintain client relationships through product support.
Respond to client's inquiries via all available channels.
Manage effectively all incoming incidents in a customer service environment
Gather information from customers, troubleshoot technical and account issues
What We offer
Flexible Hours, in shifts
Pleasant working environment on site, in Bucarest
Attractive financial benefits
Continuous support to develop within the company
Advancing ppportunities within the team
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