Collections Analyst - Intern

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Employer: HP Inc.
Domain:
  • Accounting - Finance
  • Customer Support - Client Service
  • IT Hardware
  • Job type: stagiu de internship
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Ilfov
  • Updated at: 01.06.2021
    Remote work: On-site


    Heroes Academy@HP is an amazing learning experience, designed to create life-long opportunities that shape your future just the way you want it. Start here, grow here!
    We’ve planned a 6-month (June 2021 – December 2021) fulfilling learning path that will grant you access to business know-how, relationship management and all sorts of engaging activities that make up the HP Way.
    Each month is designed to provide a unique learning experience during which you will become familiarized with the activities, culture and organization.

    The Heroes Academy @HP Internship Program means:

    • Paid Internship (part time 6h/day)
    • Engaging Onboarding adventure
    • Exciting learning and development path
    • Buddy program experience
    • Great networking opportunities
    • Stimulating global culture
    What will your role be? As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.

    What will your day consist of?
    • You will be that amazing colleague that will go the extra mile to create a fabulous customer experience by:
    • leading communication with a key customer portfolio developing trusted relationship
    • using high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
    • listening carefully to the customer challenges and identify solutions on how to drive payment behaviour
    • facilitating challenging solutions by involving other HP teams in working with the customer
    • advising the Credit Analysts, Sales, Account Management teams on collection risks
    • leading and/or participate in business enhancement projects across geographies
    Your Profile:
    • Enrolled in University or graduating after January 2021
    • Independent with a positive attitude, strong willingness to discover and learn
    • Strong written and verbal communication skills,
    • Fluency in English. Any other European language would be a plus.
    • Excellent customer skills, with a focus on trust and readiness to take action
    • Computer literacy, curious to work with various technical tools to gain efficiencies
    And moreover, keeping things fun. Your additional benefits package:
    • Flexible working schedule
    • Wellness programs, Medical services for you and family, Dental Plan, Fitness Programs, Kindergarten, Transportation, Vacation Vouchers
    • Vendors discount program (restaurants, cinema, clothing, and other)

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