EveryMatrix is a leading IT software supplier for the iGaming industry, with products like a fully managed, multi award-winning sportsbook, dozens of casino and live casino providers integrated into one lobby & wallet, a vendor neutral gaming management platform with payment processing and much more.
Working knowledge of information technology infrastructure including:
• Various operating systems: Windows 10 and MacOS (basic Linux is a bonus); Android and IOS for mobiles.
• Basic Networking: TCP/IP, wired and wireless networks configuration, VPNs;
• PC Hardware configuration & diagnostic;
• Network peripherals: multifunctional printers, scanners etc;
• Networking services and protocols: DHCP, DNS, SMTP, IMAP, Pop3 (nice to have);
• Services: Windows Active Directory, Office 365 Administration;
• Previous Experience with a Service Desk Solution like Jira/Confluence/LanSweeper will be considered an advantage;
• Strong internal customer orientation;
• Strong improvement orientation;
• Excellent oral and written communication required in both English and Romanian.
• Computer Science, Electronics or similar
• Should have outstanding organization and communication skills;
• Works closely with other IT teams to ensure smooth escalations, close working relationships and effective end-to-end customer assistance;
• This position also requires mobility, international travel being necessary;
• Responsible for new employees onboarding - preparing the workplace, accounts, explaining basic internal company systems and redirecting to pertinent administrators for various access needs;
• Various internal platforms administration;
• Responsible for all IT related purchases (phones, laptops, desktops, monitors, printers and consumables, servers, upgrades, various software);
• Basic Printers, WAN and LAN maintenance (cleaning printers, replacing printer cartridges and clearing paper jams, replacing broken LAN cables or connectors);
• Keep track of and add to internal inventory systems of all new and existent IT equipment.
Perks & Benefits:
We offer trainings and certifications;
We provide a daily catered lunch (classic & raw-vegan);
We offer relocation bonus & accommodation support;
We offer private healthcare;
We hold team building activities and office parties throughout the year;
We have massage at work,
An ever-growing, library (online & offline),
A flexible schedule,
A fun entertainment corner,
And our very own gym.