Junior IT Support Analyst

Angajator: APS Romania
Domeniu:
  • Banci
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 12.04.2021
    Scurta descriere a companiei

    Asset Portfolio Servicing Romania is part of the APS leading company founded in 2004 and headquartered in Prague, the Czech Republic. APS provides comprehensive services in distressed and performing loans portfolios investment advisory and recovery management and performs asset management. Involving more than 800 experts, it provides services in 15 European countries: Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, the Czech Republic, Hungary, Luxembourg, Montenegro, Poland, Romania, Greece, Serbia, Slovakia and Slovenia.

    APS manages assets totaling in nominal value more than EUR 8.6 billion and provides exclusive investment advisory to five investment vehicles and recognized institutional investors. Since 2013, APS is an official partner of International Finance Corporation (IFC), member of World Bank. APS has a single shareholder, Martin Machoň, APS cofounder and CEO.

    APS Romania was founded at the end of 2007, rapidly growing into one of the most active investors and managers of the performing and non-performing loans, partner of the strongest financial and non-financial companies in Romania.

    www.aps-ro.ro

    Cerinte

    If you are looking for an exciting experience within a continuously growing multinational company and you enjoy planning, creating and implementing technical business solutions feel free to join us.
    APS Business Processes division is hiring proactive and creative individuals with technical background.


    Job Purpose:

    The IT Support Analyst’s role is to configure and develop the IT systems based on the Operational Teams requests, acting like a liaison between internal customer and technical team.

    IDEAL CANDIDATE:

    Knowledge and Experience:
    Essential:
     Application systems:
    o experience in recording and solving application support issues
    o prioritizing requests
    o implementing and communicating timely solutions
     Excellent SQL skills
     Advanced Microsoft Excel skills

    Desirable:
     Knowledge of business analysis and modelling
     Knowledge of PL/SQL



    Interpersonal Skills:
     Good problem-solving skills
     Experience in stakeholder management and building excellent professional relationships
     Comfortable working within a full project life cycle from initiation through to delivery
     Keen to learn new technologies and to extend business domain knowledge
     Professional attitude
     Excellent communication skills
     Work to tight schedules, potentially across multiple projects and teams
     Attention to detail - applying quality standards to all tasks undertaken and ensuring that nothing is overlooked
     Customer focus - understanding the needs of the internal customer and always acting accordingly

    Responsabilitati

    Key Responsibilities:

     First level support on company systems
     Maintenance of company applications
     Monitor the company’s systems from performance point of view
     Develop in-house technical solutions in order to at add value to the business
     Develop and apply test scenarios on new application features
     Creating, analyzing and delivering business solutions based on company needs
     Assist internal customers in requirements identification
     Actively take part in business meetings as a technical consultant
     Be proactive regarding any new features that would help improve the company systems and propose business changes to stakeholders
     Writing functional and technical specifications
     Perform training to business users on new application functionalities
     Solve and prioritize any system related support issues
     Monitor the deadlines and check the accuracy of the project execution

    Alte informatii

    Asset Portfolio Servicing Romania S.R.L. prelucreaza datele cu caracter personal in scopul procesului de selectie si recrutare in conformitate cu Regulamentul (UE) 2016/679 al Parlamentului European și al Consiliului din 27 aprilie 2016 privind protecția persoanelor fizice în ceea ce privește prelucrarea datelor cu caracter personal și privind libera circulație a acestor date și de abrogare a Directivei 95/46/CE (Regulamentul general privind protecția datelor), iar informarea dvs. se realizeaza in baza art. 12, art. 13 si art. 14 din regulamentul anterior mentionat si este disponibila pe pagina APS Romania.