Customer Sales Support Specialist with English & German

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Requirements:

-Experience in sales operations (quotation, configuration, product specifications etc.), customer support and/or IT;
-Fluent in English;
-Excellent communication skills;
-Customer oriented;
-Ability to analyze, investigate and solve problems without a standard resolution;

Responsibilities:

-Acts as sales support and customer support on all catalog related issues;
-Offers consultancy on the products, prices and B2B solutions;
-Implements and maintains catalogues and portals based on reports, contracts and requests received from sales agents and customers;
-Ensures that accurate configurations are created, based on the existing requirements;
-Maintains a strong relationship with internal and external customers, offering high quality solutions and communicating proactively on any issues and changes on the corresponding catalogues;
-Administrates user access on customer catalogues;

Benefits:
-Health insurance
-Meal tickets
-Other benefits such as gym & transportation discount, holiday vouchers etc.