Customer Service Specialist with French

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For our customer, a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services, we are looking for Customer Service Specialist with French.

Requirements:

• University Degree;
• French Fluent;
• Minimum of 1 year experience in a Customer Services environment, preferably with contract administration expertise;
• Eager to learn and work in a changing and fast-growing environment;
• Customer and action oriented;
• Self-motivated with good communication skills;
• Proven organizational and self-motivation abilities;
• Ability to interact with a wide variety of customers in various countries;
• Interpersonal skills;
• Any other European Language skills a plus (English, Italian, Spanish, Portuguese, Dutch).

• Customer order processing in ERP system;
• Ensure good document control;
• Requisitioning parts, materials, services;
• Follow credit approval process (including dispute resolution);
• Execute Approved Special Pricing correction;
• Enables communication flow between customer and ISC units;
• Logistics Activities- coordinating with Factories for arranging deliveries;
• Coordinating with warehouse for arranging deliveries;
• Follow up activities for customer invoicing to ensure better cash flow;
• Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer);
• Outbound & Return Logistics Issues;
• Coordination for Cost Invoice from factory;
• Customer Invoicing;
• Customer Credit Notes;
• Reports Tracking maintenance: weekly, daily, monthly reports.