Customer Service Specialist with French

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.04.2021
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    For our customer, a diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services, we are looking for Customer Service Specialist with French.

    Requirements:

    • University Degree;
    • French Fluent;
    • Minimum of 1 year experience in a Customer Services environment, preferably with contract administration expertise;
    • Eager to learn and work in a changing and fast-growing environment;
    • Customer and action oriented;
    • Self-motivated with good communication skills;
    • Proven organizational and self-motivation abilities;
    • Ability to interact with a wide variety of customers in various countries;
    • Interpersonal skills;
    • Any other European Language skills a plus (English, Italian, Spanish, Portuguese, Dutch).

    Responsabilitati

    • Customer order processing in ERP system;
    • Ensure good document control;
    • Requisitioning parts, materials, services;
    • Follow credit approval process (including dispute resolution);
    • Execute Approved Special Pricing correction;
    • Enables communication flow between customer and ISC units;
    • Logistics Activities- coordinating with Factories for arranging deliveries;
    • Coordinating with warehouse for arranging deliveries;
    • Follow up activities for customer invoicing to ensure better cash flow;
    • Expedites (work with planning, manufacturing, engineering, manufacturing, supply chain, & customer);
    • Outbound & Return Logistics Issues;
    • Coordination for Cost Invoice from factory;
    • Customer Invoicing;
    • Customer Credit Notes;
    • Reports Tracking maintenance: weekly, daily, monthly reports.