Senior Analyst, OEM Customer Programs EMEA

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We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

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Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:
- 2 to 5 years of experience in project management or Sales support, ideally in an IT OEM, general IT, supply chain or logistics environments;
- Demonstrated good problem-solving, communication and customer relationship management skills;
- Excellent time and priority management skills, comfortable in working on multiple parallel requests or assignments;
- Bachelor’s degree or higher;
- Fluent English;

Desirable Requirements:
- Basic PM certification (CAPM® (preferred) or Prince2® Foundation) or equivalent documented experience;
- Additional language skills (French/German/Italian/Dutch)

Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively.

Join us as a Senior Analyst on our OEM Business Support team in Bucharest area to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Project Management Senior Analyst, you will support OEM Sales, Sales Operations and Customer Programs by responding to requests related to the fulfillment of OEM customer projects, from the moment of order acceptance to successful delivery. You will also work on small-size, simple projects or assist our OEM Program Managers on parts of more complex projects or programs, by overseeing execution of plans, tracking project activities and communicating achievements to key partners and stakeholders

You will:
- Be part of a team that responds to requests and enquiries from OEM Sales and OEM Program Managers, helping the successful delivery of OEM projects to customers;
- Be the project manager for simple product customization projects, overseeing supply chain and logistics processes for small to medium-size customers in-Region (EMEA); you might also assist the Project and Program Managers for more complex projects in overseeing defined workstreams or elements of those projects, working with cross-functional teams;
- Use appropriate tools and techniques in order to guarantee the progress of the project and changes to the scope and schedule;
- Be accountable for project reporting and analysis, escalation management and issue resolution.