INTERNSHIP – L1 Support Analyst
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We are seeking to hire a talented student or graduate ready to develop their career, offering at the same time a wide variety of features such as expertise, challenging development opportunities in an international environment and the joy of a strong spirit.
What you will do:
Administrative tasks such as:
•Improving the knowledge database by adapting existing procedures to a standard format/process mapping;
•Shifts planning, Agenda, Minutes of Meeting; Operational tasks: •User rights management (user profile creation/update/deletion);
•Handle tool functionality related questions received from users;
•Run and edit basic reports/extractions (experience to be gained in excel);
•Escalate any possible issue or tool bug to colleagues/concern teams;
•Act as a buffer when a team member will leave the team of take medical leave (based on the knowledge acquired).
•Students in last year of study/master program;
•Willing to work part or full time;
•French at least B1 level;
•The desire to work in fast-paced environment;
•Fast learners, good communication skills and result oriented.
WHY JOIN US At SG GSC, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating. If you feel like ambitiously pursuing your goals, then you have come to the right place.
Plus, you will enjoy all our benefits:
•Promotion possibilities and development of a career plan;
•A modern working environment: open, informal, fun atmosphere;
•Office perks, flexible benefits & social benefits;
•Learning and development programs & career growth opportunities.