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A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION

This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.

We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.

With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.

• Studies: for at least 2 of the open positions we require that the candidates have graduated from an IT Faculty (e.g: Informatica, Automatica si calculatoare, ASE Cibernetica, Electronica si Telecomunicatii etc.)
• Technical skills: basic knowledge of Unix and Windows, basic database knowledge, good to have: java programming courses.
• Logical thinking, problem solving abilities
• Team work, good communication skills (both written and spoken)
• Nice to have: some customer service/ support desk experience (maybe from other internships)
• Language skills: fluent in English (written and spoken)

• Provides level 1 support to clients and/or client resolution teams and act as a single person of contact including: access management, driving surveys, supervising calls, publishing documentation on different sites, managing distribution lists via Exchange Console.
• Collaboration with other support operations/organizations to prioritize and ensure problem resolution
• 21:00-08:00 (Monday to Sunday) + 08:00-21:00 (Saturday & Sunday) ;
• On-call support during the weekend and possibly during the weeknights (on a rotation basis);

• Motivating salary
• Stimulating working environment
• Medical insurance
• Annual team building
• Opportunities to learn and grow your skills
• Gym membership discount