Technical Support with German

Acest job nu mai este activ!

Vezi toate job-urile Prohuman active.


Vezi toate job-urile Technical Support with German active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: Prohuman
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.04.2021
    Remote work: On-site
    Scurta descriere a companiei

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Cerinte

    - Good customer relationship management skills;
    - Ability to absorb and then fully communicate technical information and data;
    - Approachable, adaptable and solution-orientated;
    - Very organized, reliable and consistent;
    - Ability to co-operate and work with peoples from different cultures;
    - Focused customer service background
    - Fluency in English and German;
    - At least 1 year of relevant experience;
    - Being interested / motivated to learn more about power electronics .

    Responsabilitati

    - Responsible for Hotline support and level 1 engineer support;
    - Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team;
    - Onsite support in case of major or critical problems that can't be solved by customer or local subcontractor according to SLA;
    - Responsible for handling technical cases on ticket system;
    - Responsible for Network Upgrade/Swap according to the team planning;
    - Responsibilities include but, not limited to: Monitoring, updating Quality analysis and improvement processes.

    Job-uri similare care te-ar putea interesa:

    BUCURESTI,

    Aplica fara CV
    Remote

    Aplica fara CV
    Hybrid

    Vezi job-uri similare (232)