Data Analyst - Fresh Graduate Program

Key responsabilities

• Responsible for analysing requirements, design, develop and implement Enterprise Master Data solutions
• Co-ordinate the testing and deployment of fixes and new functionalities in the production systems to ensure testing scenarios are complete and have undergone full regression testing before deployment to production
• Responsible for the proper support of master data and resolution of all tickets in a timely manner, as per Service Level Agreements (SLA) goals.
• Execute and monitor the processes and technology within the defined SLA’s to cleanse, standardize and/or enrich data in the enterprise systems.
• Analyse trends and statistics to create action plans for process improvement.
• Help/assist the end users of the business systems and report their feedbacks/pain points.
• Ensure processes alignment with company policies and report and investigate any process deviation to ensure continuous improvement on service quality.
• Initiate, develop, and share best practices & lessons learned, across the data pillar.
• Analyse business operations to determine opportunities to automate processes and functions.

• Complete the incident processes in Remedy Incident Management and due follow-ups
• Act as point of contact for all the knowledge of the master data
• Train & coach key users and end users on the correct use of the master data contained in those applications

• Consult key users about enhancements to applications and takes their feedback concerning key issues and redundancies
• Assist in testing of new application releases and testing’s focusing on data related changes and updates
• Produce metric reports on incoming tickets, trends etc. Ensures that the defined KPIs and SLAs in place are met for ticket resolution
• Proactively looks for ideas and opportunities based on his/her experience and understanding of the business users’ needs contributing to reduced failures and downtimes.
• Operate within the Security operations standards and guidelines
• Ensure that the application(s) business and technical documentation are kept up-to-date
• Ensure that the applications support procedures are kept up-to-date
• Verify and validate software compliance

• Bachelor’s or Master’s degree in Computer Science or related field
• MBA in Finance, Operations or Supply Chain

• Excellent understanding of Data Management, Database Technologies, Operating Systems Concepts, SDLC (Software Development Lifecycle) such as Waterfall & Agile
• Must be familiar with different Testing tools & Techniques and Security concepts
• Sound Programming skills such as C++, .NET Technologies or Java Programming
• Familiar with Windows servers, Oracle and MS SQL databases, with a strong working knowledge of PL/SQL
• Good to have a basic understanding of functional data requirements, and functional data quality and compliance
• Understanding of Business Process Management and ETL conversion/integration capabilities is desirable
• Understanding on requirement gathering, creating requirement specifications and working on documenting use cases is a must

• Excellent Problem Solving, Analytical skills and inquisitiveness to do troubleshooting and RCA
• Ability to work in global distributed setting without supervision
• Self-driven, Proactive, Diligent and Systems Driven thought process
• Comfortable working across time-zones (open to shifts) and people of different nationalities
• Excellent communication skills & ability to present to large groups
• Excellent in Microsoft Office such as Word, Excel and PowerPoint
• Willingness to learn new technologies and ability to adapt to different environments & situations

• 100% remote work
• Posibility to Work in a Multinational Company
• Exposure to Multiple Projects in the IT Area
• Career Groth
• A mentor asiggned to you
• Medical coverage
• Meal Tickets
• Bookster Subscription