Account Receivable Accountant with German

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

Qualifications:

- Must have good German verbal and written communication skills (min. B2 level)
- Previous experience in F&A, at least 1 year in Accounts Receivable position.
- Experience of SAP Accounts Receivable systems preferable
- Good all-around Excel skills.
- Team player
- Positive attitude
- Ability to prioritize & other time management skills
- High motivation to learn, develop and perform in a fast-paced environment
- Self-directed, self-motivated and capable of working with little supervision
- Must be very organized and detail oriented
- Ability to work under pressure and cope with high volumes

He/she is responsible for taking ownership of the AR process ensuring the SLA (Service Level Agreement) deliverables related to the process are met. He/she is also responsible for achieving customer satisfaction and for proactively participating in all improvement initiatives.

Responsibilities:

- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts-
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Communicating with the client (including other internal departments), travel agents, sales offices or other external parties in relation to processed activities and solving issues;
- Communication and cooperation with supervisor to ensure both contractual and operational SLA’s / KPI’s are met (responsibility of delivering data within agreed deadlines);
- Responsibility for processing accounts receivable transactions; OTC reports and miscellaneous invoices to ensure that the SLA’s / KPI’s related to all the activities are achieved;
- Responsibility for the activities assigned;
- Processing internal accounting documents (corrections, reclassifications etc.);
- Booking of the documents in order to assure the accuracy and timeliness according to the procedures and SLA’s in place.
- Collection, Customer Master Data creation and/or amendments, Order Management, Disputes, Cash Allocation, Bookings, Reports.
- Develops good client relationships and good relations with the colleagues (within the project);
- Keep the Department procedures updated according to the changes on the process;
- In addition to these activities, this role may participate in innovation, transformation or improvement projects related to business processes;

You will enjoy:

- Bonuses for your results
- A great office, a friendly atmosphere and a multinational environment
- Wide range of development and training options (including soft skills and language courses)
- Free coffee and fruits to keep you energized but also medical coverage
- Bookster and Benefits Online for you to enjoy your hobbies