Training Specialist

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Angajator: Sameday Courier
Domeniu:
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 08.04.2021
    Remote work: On-site
    Scurta descriere a companiei

    We entered the deliveries field in 2007, and now we are one of the main players on the Romanian market. By massively investing in technology, we have become one of the most trusted companies with the highest accelerated growth.

    Our entrepreneurial view and culture are strongly tied to innovation, to the desire to evolve and develop. That is why we provide our young, determined team a pleasant and dynamic work environment, as well as all the required support so that each of us and all together can enjoy a harmonious growth and become better every day.

    Cerinte

    We’d love it if you had:

    • Similar experience in Training / Learning & Development (minimum 1 year) or relevant experience in customer care departments;
    • Ability to complete full training cycle (assess needs, plan, develop, delivery, monitor and evaluate);
    • Excellent communication and presentation skills;
    • Effectively interactions with various departments at all levels to determine current and future organizational needs, develop action plans and programs for meeting these needs;
    • Very good analytical and interpersonal skills;
    • Build and maintain a highly effective working relationship with the business stakeholders.
    • MS Office proficiency;
    • Good English knowledge.

    Responsabilitati

    You need to successfully:

    • Design and deliver training sessions for our internal team (both soft skills and technical skills);
    • Understanding the company learning & development needs (induction, product, services, systems, soft and leadership skills) and any other development interventions;
    • Work directly with our Learning & Development Consultant in order to design training materials for in-house course;
    • Compile and present in-house trainings;
    • Also prepare the agenda for the trainings, centralize the list of participants, send the invitations before the workshops, keep track of administrative tasks, discuss with the training suppliers etc;
    • Provide consulting expertise to our partners, showing a detailed understanding of their business priorities to ensure clear identification of development needs, learning requirements and delivery of appropriate solutions;
    • Support the Customer Care Team in the delivery quality experience to all of our customers;
    • Assess the skills and knowledge within Various Departments and determine what training is needed to grow and retain these skills;
    • Support and manage the development/functional programs, end to end (including follow up initiatives, attendance reporting, feedback reports);
    • Supervise and monitor progress made via training programs or schemes;
    • Use accepted education principles and track new training methods and techniques;
    • Adapt to the needs and direction of the company, coping with ad hoc tasks.

    What comes with the job?
    • A real motivating salary package;
    • Specialized trainings;
    • Medical services subscription.

    Alte informatii

    What comes with the job?
    • A real motivating salary package;
    • Specialized trainings;
    • Medical services subscription.
    • Career Development Opportunity


    Who is Sameday?
    What do we do? We offer quality delivery services and we build the greatest national locker network. Currently, Sameday shipments are processed in our two logistic Hubs near Chitila and Sibiu.

    We entered the deliveries field in 2007, and now we are one of the main players on the Romanian market. By massively investing in technology, we have become one of the most trusted companies with the highest accelerated growth. Each experience we go through is a chance for us to learn how to improve ourselves and, as we wish to grow alongside our clients, we’ve opened the road of transparency in deliveries.

    Our entrepreneurial view and culture are strongly tied to innovation, to the desire to evolve and develop. That is why we provide our young, determined team a pleasant and dynamic work environment, as well as all the required support so that each of us and all together can enjoy a harmonious growth and become better every day.

    If Sameday’s values and mission are close to yours and you wish to involve to their accomplishment and development, you are more than welcome to join us and develop by our side.

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