Receptionist / Front Desk Representative

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• Good customer service skills;
• Fluent in English;
• Good interpersonal and communication skills;
• Basic organizational skills with attention to detail;
• Previous experience using a computer, knowledge of Word and Excel applications;
• Positive attitude and professional appearance.

The Front Office Operations Representative provides a variety of front office services such as reception, reservations and office maintenance. The job is assigned on a fixed contract with a 1 year duration.

• Handle incoming calls to the main phone number;
• Direct customer and visitors inquiries to the appropriate resource;
• Greet and direct employees and visitors;
• Provide general information regarding restaurants, directions, taxi service, etc ;
• Process workspace and conference space requests via internal reservation system, manages the optimal utilization and rooms statuses, including cleanness of the space;
• Ensure optimal workspace occupancy;
• Coordinate movement of conference space and workstations to effectively manage space inventory on a daily basis;
• Create, analyze, edit and distribute daily, weekly, and monthly reports;
• Create Purchase Orders and maintain office supplies inventory;
• Manage audio-visual equipment in the office and meeting rooms;
• Perform administrative duties;
• Issue building access cards to visitors.

What’s in it for you?

• Gain access to our curriculum of training and rejoice the guidance of your mentors;
• Receive an attractive benefits package including, but not limited to private medical services, meal tickets and reimbursement for public transportation;
• Be part of a team that feels more like a family, with a flexible approach that allows an appropriate work-life balance;
• Professional growth opportunities that recognize individual contributions and performance;
• Opportunity to be involved in sports activities and volunteering initiatives.