Customer Service Role with German, French or Italian in Timisoara

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Timisoara
  • Updated at: 14.04.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Basic – At Least B1 Language Speakers (German, French or Italian)
    • Great active listening skills
    • A patient and empathetic attitude
    • Strong time management and organizational skills
    • Adaptability and flexibility
    • Basic Troubleshooting skills
    • Computer Literate
    • Basic Phone skills
    • In-depth knowledge of a company's products and/or services
    • Well-versed in Microsoft Applications or Equivalent Programs
    • Google Translate Versatile

    Responsibilities

    Day to day work involves 20% Voice – 80% Non-Voice Split
    Responsibilities: (Voice)
    • Process Outbound Call to validate Importer Information
    • Collaborate with other call center professionals to improve customer service
    Responsibilities: (Non-Voice)
    • Data Key Entry (financial transactions, customer information, inventor)
    • Data update (Verify outdated data and make any necessary changes to records)
    • Organize existing data in a spreadsheet
    • Verification of Financial and Commercial Documents
    • Create spreadsheets to track important customer information and orders

    Other info

    What we offer :
    • Salary: 2800 ron net
    • Business park office location
    • Work from home in first 4 months
    • Permanent contract


    START DATE: As soon as possible
    Working Hours from Monday to Friday from 09:00 to 17:00