Client Advisor with English - Brasov

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Employer: Computer Generated Solutions Romania
Domain:
  • Others
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Brasov
  • Updated at: 21.05.2022
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

    We are looking forward to getting to know you!

    -Advanced English skills;
    -Detail oriented;
    -Computer knowledge/tech savviness is a plus;
    -Work experience in customer support will be considered as an advantage;
    -Team player;
    -Communication and negotiation skills.

    Responsibilities

    -Responding promptly to customer inquiries;
    -Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat;
    -Communicating with customers through various channels;
    -Processing orders, forms, applications and requests;
    -Keeping record of customer interactions, transactions, comments and complaints.

    Other info

    Benefits:

    -Private medical Subscription;
    -Employee referral bonuses;
    -Meal Tickets;
    -A 7card Subscription;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.

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