Scrum Master / Project Manager

Employer: MassMutual Romania
  • IT Software
  • Job type: full-time
    Job level: Manager
  • Cluj Napoca
  • Updated at: 13.04.2021
    Short company description

    To position MassMutual as a market leader for the next stage of growth, it is critical that we build top engineering capacity in a rapidly changing digital world. Romania has a significant pool of highly trained engineering professionals and so we are very excited to build operations in both Bucharest and Cluj.


    • Experience playing the Scrum Master role for at least 2 years for a software development team that was diligently applying Scrum principles, practices, and theory.
    • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
    • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).
    • Previous experience as a team lead.
    • Excellent communication and mentoring skills.
    • Must know latest scrum methodologies & agile methodologies.
    • Need to understand the scope of the upcoming enabler work and to collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the critical technological infrastructures that will host the new business functionality.
    • Working experience in JIRA.
    • Nice to have: large scale implementation experience & S4/HANA experience.


    • Planning: working with program leads, and stakeholders to develop plan for delivery of work within a defined Program workstream.

    • Execution: Monitor and track approved work. Manage risks and issues. Report out on status of work

    • Management: work with Program leadership to develop Program roadmap. Monitor team effectiveness and provide coaching

    • Specific to Agile:
    - Guide the team and organization on how to use Agile/Scrum practices and values to delight customers
    - Guide the team on how to get the most out of self-organization
    - Guide the team on self-organizing to fill in the intentional gaps left in the scaled Agile/Scrum frameworks
    - Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
    - Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediment.
    - Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
    - Facilitate getting the work done without coercion, assigning, or dictating the work
    - Facilitate discussion, decision making, and conflict resolution
    - Assist with internal and external communication, improving transparency, and radiating information
    - Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.
    - Provide all support to the team using a servant leadership style whenever possible, and leading by example