Customer Experience Specialist with English
Humangest Romania este parte a grupului SGB Humangest Holding, grup cu capital integral italian, specializat in consultanta in domeniul resurselor umane. Obiectivul nostru este sa oferim partenerilor, candidatii potriviti nevoilor lor, precum si idei inovatoare pentru problemele ce pot aparea in domeniul resurselor umane. Humangest Group iti ofera solutii in gasirea unui loc de munca, atat in cadrul echipei noastre, cat si in cadrul companiilor client.Cerinte
For one of our clients, world leader in automation production, we are recruiting a client-oriented person, for the role of Customer Experience Specialist with English, in order to be part of a dynamic proactive purchasing team, responsible to convert all orders and place them to the suppliers.
• Minimum of 3 years of experience in a Customer Services environment;
• University graduated;
• Previous contract with administration expertise will be a plus;
• English written and spoken proficiency;
• Advanced knowledge of Excel and SAP;
• Customer and result orientation.
Duties and responsibilities:
• Insure an efficient order management;
• Manage the generation and placement of Purchase Orders to suppliers;
• Coordinate the receipt of goods for delivery orders and external deliveries;
• Ensure the coordination with factories to arrange deliveries;
• Ensure the coordination with warehouse for arranging deliveries;
• Follow up activities for customer invoicing to ensure better cash flow;
• Help the team with all necessary administration activities;
• Provide report tracking maintenance.
• Highly competitive salary
• A work schedule from Monday to Friday (9-18), with remote activity.