Account Manager

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Five years experience in a similar industry with a minimum of 3 years management experience
• Proven experience in Client Management
• Excellent communication skills both written and verbal
• Proficiency in English
• Good abilities in managing a budget and excelent ability to analyze statistical information
• People management and interpersonal skills
• Report writing and analytical skills
• Ability to identify problems, collect date, establish facts and draw conclusions.
• Ability to remain focused on solutions in challenging situations

Plans, coordinates and directs the service delivery for one or more client accounts
• Ensures client and customer satisfaction levels and profitability goals are achieved and maintained.
• Develops and maintains partnerships with clients to increase business and client satisfaction.
• Communication of performance goals and measures to staff and provision of regular and constructive feedback.
• Ensure that agents have the knowledge, skills and equipment required to carry out their function effectively and efficiently.
• Manages new account implementation, including controlling all internal and external resources.
• Sustains and grows business partnerships with clients by offering proactive solutions.
• Identifies problems, analyzes trends and implements corrective and preventive actions.
• Liaise with Business Development to ensure the effective introduction of new operational services

Programul de lucru este Night Shift : 20:30 - 05:00