Remote Automotive Technical Support (Back-Office)

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Employer: Conectys
Domain:
  • Customer Support - Client Service
  • Engineering
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 28.03.2021
    Short company description

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Requirements

    You come with:

    • A C1 level of English;
    • A passion for cars, with proven knowledge about car parts, air suspensions especially;
    • A good internet connection and a functional computer/laptop (preferably).

    Responsibilities

    A day in Conectys:

    • troubleshooting for air suspension parts issues;
    • processing online returns;
    • permanently keeping in contact with customer support;
    • update and maintain knowledge base.


    We come with:

    • Attractive salary;
    • Meal Tickets, Private medical insurance, Bookster, and other benefits and discounts;
    • Office ours schedule, shifts from Monday – Friday, 9.00-18.00;
    • Work from home possibility;
    • Training sessions in order to become the best Technical Support Specialist for our clients;
    • International career opportunities.
    • A professional work environment in a fast-growing company with young and dynamic people.