Travel Data Processing Agent with German and English

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

• Proficiency in English & German;
• Strong attention to detail and accuracy;
• Analytical thinking;
• Customer Service orientation;
• Ability to grasp concepts quickly and handle multiple tasks and responsibilities;
• Ability to meet deadlines, providing accurate and thorough results;
• Nice to have experience in working with Microsoft Excel and Salesforce.

• Perform price-checking of offers to assess offer competitiveness based on request and prioritization;
• Ensure amenities offered on our website are in-line with amenities advertised on other platforms;
• Respond to and process queries received from suppliers (rate amends, close-out requests, top-ups, booking summaries) in a timely manner;
• Contact respective teams for additional details with regards to contracts, rates, and approvals;
• Assist the customer support department by investigating various queries received from the end-users and suppliers

You will enjoy:
•Bonuses for your results
•A great office, a friendly atmosphere, and a multinational environment
•Wide range of development and training options (including soft skills and language courses)
•Free coffee and fruits to keep you energized but also medical coverage
•Bookster and Benefits Online for you to enjoy your hobbies