Voice communications specialist

Angajator: Vitesco Technologies
Domeniu:
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 03.03.2021
    Scurta descriere a companiei

    În anul 2019, Divizia Powertrain Continental a devenit Vitesco Technologies. Compania Vitesco Technologies reunește întregul spectru de expertiză tehnologică Continental Drivetrain. Misiunea companiei este de a dezvolta tehnologii inovatoare și soluții eficiente de electrificare pentru toate tipurile de vehicule. Portofoliul nostru include soluții de electrificare de 48 de volți, acționări electrice și echipamente electronice pentru vehicule hibride și electrice. De asemenea, gama de produse conține unități electronice de control, senzori și actuatori, precum și soluții pentru post-tratament de evacuare.



    VIZIUNEA NOASTRĂ
    ELECTRIFICARE. EMOȚIE. PRETUTINDENI.

    Electrified.
    Țelul nostru: Pavăm drumul pentru o mobilitate curată prin sistemele noastre de electrificare.

    Emotion.
    Atitudinea noastră: Dezvoltăm soluții inteligente și de încredere pentru a susține mobilitatea curată.

    Everywhere.
    Arena noastră: Noi facem mobilitatea electrică posibilă oriunde în lume – pentru fiecare piață, pentru fiecare structură și pentru fiecare persoană.

    Soluțiile noastre mențin fluxul durabil și eficient de resurse umane, bunuri și servicii. Ne desfășurăm activitatea având la bază un angajament clar: reducerea emisiilor de CO2. Prin soluțiile noastre modelăm viitorul mobilității curate și totodată ne îndeplinim responsabilitatea socială față de societate, demonstrăm că suntem un partener de încredere pentru clienți și o alegere înțeleaptă pentru investitori.

    Cerinte

    Academic degree in Information technology or comparable.
    3 + years of experience in communication solutions or telecommunication.
    Expert in architecting, designing, deploying, and operating technical telecommunication concepts and solutions.
    Advanced holistic knowledge and proven experience in telecommunication technologies with focus to telephony with MS Teams, MS phone system and direct routing functionalities as well as Mobile telephony.
    Knowledge in IT Service Management.
    Ability to work in worldwide distributed teams and to collaborate across regions and departments.
    Open minded for new concepts and emerging technologies.
    Willingness to travel approx. 10%.
    Fluent English spoken and written.

    Responsabilitati

    As a voice communication specialist, you are member of a global team and you are responsible for defining, setup and rollout of the company wide governance and standard of voice communication based on state of the art technologies. Your focus is the continuous improvement of current communication environment and future Vitesco Technologies communication in very close cooperation with all locations and business teams supported by external and internal suppliers. You support the spin-off and separation of worldwide mobile as well as landline and VoIP telephony environment from Continental AG to Vitesco Technologies based on defined concepts describing the future Vitesco Technologies voice communication.

    Tasks and Responsibilities:
    From governance and definition perspective, based on maximizing the sustainability, you are responsible for the central service for voice communication as e.g. landline PSTN telephony, VoIP as well as cellular telephony.
    You are responsible for continuously improve, architect, and design the holistic voice communication environment including all channels based on business requirements and following company defined security guidelines.
    You manage and steer external suppliers for the service including improvement activities as well as operation, 2nd and 3rd level support.
    You support license management and purchasing in the definition of provider contracts.
    As a voice communications specialist you analyze the market for current trends in the field of Communications and Collaboration environment and identify possible areas of application within Vitesco Technologies.
    You focus on, and prepare detailed evaluations, requirements, and recommendations to technical and architecture designs for optimizing existing solutions and new unified communication technologies/services and their integration into the enterprise.
    You support the definition of the Vitesco Technologies governance and standard for communication solutions, hardware, and software within Vitesco Technologies in close alignment with all Regions and locations.

    Alte informatii

    What we offer:
    Integration Program in a professional, young & dynamic team.
    Competitive Salaries (based on performance) & Benefits.
    Health & Wellness (Private Health and Dental Insurance, Sport activities etc.).
    Professional Development Opportunities (in Technical and Managerial Area).
    Stability.
    International Work Environment & Traveling Opportunities.
    Relocation Package for non-Timisoara residents.
    Flexibility Program including flexible hours, mobile work and sabbaticals.