Solution Manager Collaboration Applications

Employer: Vitesco Technologies
Domain:
  • IT Software
  • Management - Consulting
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 26.02.2021
    Short company description

    În anul 2019, Divizia Powertrain Continental a devenit Vitesco Technologies. Compania Vitesco Technologies reunește întregul spectru de expertiză tehnologică Continental Drivetrain. Misiunea companiei este de a dezvolta tehnologii inovatoare și soluții eficiente de electrificare pentru toate tipurile de vehicule. Portofoliul nostru include soluții de electrificare de 48 de volți, acționări electrice și echipamente electronice pentru vehicule hibride și electrice. De asemenea, gama de produse conține unități electronice de control, senzori și actuatori, precum și soluții pentru post-tratament de evacuare.



    VIZIUNEA NOASTRĂ
    ELECTRIFICARE. EMOȚIE. PRETUTINDENI.

    Electrified.
    Țelul nostru: Pavăm drumul pentru o mobilitate curată prin sistemele noastre de electrificare.

    Emotion.
    Atitudinea noastră: Dezvoltăm soluții inteligente și de încredere pentru a susține mobilitatea curată.

    Everywhere.
    Arena noastră: Noi facem mobilitatea electrică posibilă oriunde în lume – pentru fiecare piață, pentru fiecare structură și pentru fiecare persoană.

    Soluțiile noastre mențin fluxul durabil și eficient de resurse umane, bunuri și servicii. Ne desfășurăm activitatea având la bază un angajament clar: reducerea emisiilor de CO2. Prin soluțiile noastre modelăm viitorul mobilității curate și totodată ne îndeplinim responsabilitatea socială față de societate, demonstrăm că suntem un partener de încredere pentru clienți și o alegere înțeleaptă pentru investitori.

    Requirements

    Job requirements:

    • University Degree in Computer Science, Business Administration, Business Informatics or similar educational background;
    • 2+ years of work experience in IT Service, Project Management or related areas;
    • Advanced Project management experiences and/ or skills required;
    • Advanced experiences in managing external providers;
    • Advanced and proven technical knowledge and work experience with recent collaboration and Web Content Management technologies and tools e.g. CoreMedia, IBM Connections, MS SharePoint, MS Teams, Bezzy etc.;
    • Basic Knowledge and experiences with Service Management, e.g. as Service or Application Owner;
    • Open minded for new concepts and emerging technologies;
    • Fluent English (written and spoken) and German appreciated;
    • Excellent communication and moderation skills;
    • Very good negotiation skills and ability to find workable solutions for all stakeholders;
    • Willingness to travel;
    • Independent, structured, result- and customer-oriented work method;

    Responsibilities

    We are looking for a colleague to join our IT Infrastructure team in Timisoara, working as a Solution Manager that will take over the role of the Service Owner for specific services of the team portfolio. This portfolio covers solutions for enterprise social network, intranet, internet as well as surveys and workflows.

    In this role the Solution Manager will drive the stabilization, adoption and future development of the services within the Organization. Additionally, the solution manager will take over responsibility for IT services and platforms as well as project management in collaboration IT and in cross-divisional projects.

    Job responsibilities:

    • Manage and coordinate service operations with internal and external support providers, including escalation management;
    • Manage the service information flow to all relevant stakeholders, including communication planning, release communication, coordination of training and learning information;
    • Optimize the service based on continuous service improvement from technical, process and user experience side;
    • Define activities, align and build networks to foster user adoption of the service;
    • Verify and ensure service and process quality according to stakeholder requirements
    • Run a sustainable demand management aligned with stakeholders, customers and management;
    • Manage projects and take over work packages in collaboration IT and cross-divisional projects;
    • Creation and adaptation of the service strategy of the services described above;
    • Observation of technological innovations and future trends in connection with the own service as well as adaption and application to the service;
    • Manage the flow of information to all relevant stakeholders, including communication, release planning, coordination of training and learning information;
    • Define activities and build networks to increase user acceptance of the service;

    Other info

    What we offer:

    • Integration Program in a professional, young & dynamic team;
    • Competitive Salaries (based on performance) & Benefits;
    • Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);
    • Professional Development Opportunities (in Technical and Managerial Area);
    • Stability;
    • International Work Environment & Traveling Opportunities;
    • Relocation Package for non-Timisoara residents;
    • Flexibility Program including flexible hours, mobile work and sabbaticals.