Solution Manager Collaboration Applications

Vitesco Technologies dezvoltă tehnologii inovatoare, eficiente, pentru toate tipurile de vehicule, cu focus pe cele hibride și electrice. Portofoliul nostru include soluții de electrificare de 48 de volți, acționări electrice și echipamente electronice pentru vehicule hibride și electrice. De asemenea, gama de produse conține unități electronice de control, senzori și actuatori, precum și soluții pentru post-tratament de evacuare.

Soluțiile noastre mențin fluxul durabil și eficient de resurse umane, bunuri și servicii. Ne desfășurăm activitatea având la bază un angajament clar: reducerea emisiilor de CO2. Prin soluțiile noastre modelăm viitorul mobilității curate și totodată ne îndeplinim responsabilitatea socială față de societate, demonstrăm că suntem un partener de încredere pentru clienți și o alegere înțeleaptă pentru investitori.

Produsele și serviciile se schimbă și noi modele de afaceri apar la fiecare 24 de ore, peste tot în lume. Noi suntem atenți la aceste evoluții pentru a determina și conduce simultan schimbarea și a inova ziua de mâine. Împărtășim pasiunea noastră pentru tehnologie și mobilitate cu colegii noștri din întreaga lume. Ne încurajăm angajații să își creeze noi perspective, să cunoască alte domenii funcționale și alte culturi. Vitesco Technologies îi susține pe parcursul călătoriei cu programe de dezvoltare. Așa profităm de oportunitățile care ne apar în cale – folosindu-ne de cunoștințele noastre pentru a dezvolta mobilitatea durabilă a viitorului.

Job requirements:

• University Degree in Computer Science, Business Administration, Business Informatics or similar educational background;
• 2+ years of work experience in IT Service, Project Management or related areas;
• Advanced Project management experiences and/ or skills required;
• Advanced experiences in managing external providers;
• Advanced and proven technical knowledge and work experience with recent collaboration and Web Content Management technologies and tools e.g. CoreMedia, IBM Connections, MS SharePoint, MS Teams, Bezzy etc.;
• Basic Knowledge and experiences with Service Management, e.g. as Service or Application Owner;
• Open minded for new concepts and emerging technologies;
• Fluent English (written and spoken) and German appreciated;
• Excellent communication and moderation skills;
• Very good negotiation skills and ability to find workable solutions for all stakeholders;
• Willingness to travel;
• Independent, structured, result- and customer-oriented work method;

We are looking for a colleague to join our IT Infrastructure team in Timisoara, working as a Solution Manager that will take over the role of the Service Owner for specific services of the team portfolio. This portfolio covers solutions for enterprise social network, intranet, internet as well as surveys and workflows.

In this role the Solution Manager will drive the stabilization, adoption and future development of the services within the Organization. Additionally, the solution manager will take over responsibility for IT services and platforms as well as project management in collaboration IT and in cross-divisional projects.

Job responsibilities:

• Manage and coordinate service operations with internal and external support providers, including escalation management;
• Manage the service information flow to all relevant stakeholders, including communication planning, release communication, coordination of training and learning information;
• Optimize the service based on continuous service improvement from technical, process and user experience side;
• Define activities, align and build networks to foster user adoption of the service;
• Verify and ensure service and process quality according to stakeholder requirements
• Run a sustainable demand management aligned with stakeholders, customers and management;
• Manage projects and take over work packages in collaboration IT and cross-divisional projects;
• Creation and adaptation of the service strategy of the services described above;
• Observation of technological innovations and future trends in connection with the own service as well as adaption and application to the service;
• Manage the flow of information to all relevant stakeholders, including communication, release planning, coordination of training and learning information;
• Define activities and build networks to increase user acceptance of the service;

What we offer:

• Integration Program in a professional, young & dynamic team;
• Competitive Salaries (based on performance) & Benefits;
• Health & Wellness (Private Health and Dental Insurance, Sport activities etc.);
• Professional Development Opportunities (in Technical and Managerial Area);
• Stability;
• International Work Environment & Traveling Opportunities;
• Relocation Package for non-Timisoara residents;
• Flexibility Program including flexible hours, mobile work and sabbaticals.