Tech Support with Dutch in Bucharest

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.03.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Fluent Dutch and English Language
    Good communication skills
    Team player
    A keen eye for details and problem-solving attitude

    Responsibilities

    Answering phone calls in the mentioned languages, on a priority established by the team leader
    Handling emails/web cases/chats, translating them into the appropriate language, depending on customer requirements, as per the service levels agreed in terms of response time
    Troubleshooting IT problems (incidents)
    Correct and complete documentation of all incidents, with an accurate description of all troubleshooting steps, followed

    Other info

    Excellent Basic Salary
    Overtime paid
    2 extra full salaries paid per year (pro rata)
    Training provided (paid)
    International working environment
    On-site canteen (discounts for employees)
    Welcome event

    Why use Recruitment Agency

    You are given extra support in preparing for interviews
    You have a contact person who gives you all the details of the job
    You can ask for your application feedback anytime via email or phone
    You don’t have to face the situation where company do not reply to you for days
    All our services to job seekers are free of charge
    We also offer bonus scheme to candidates

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.