Client Advisor with English - Miercurea Ciuc

Angajator: Computer Generated Solutions Romania
Domeniu:
  • Altele
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Miercurea-Ciuc
  • Actualizat la: 27.02.2021
    Scurta descriere a companiei

    CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

    We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
    As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

    We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

    Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

    Cerinte

    #Remote Job at CGS

    In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

    You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

    Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

    We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

    We are looking forward to getting to know you!

    So, if you have the following, make sure to let us know!

    -Advanced English skills;
    -Detail oriented;
    -Computer knowledge/tech savviness is a plus;
    -Work experience in customer support will be considered as an advantage;
    -Team player;
    -Communication and negotiation skills.

    Responsabilitati

    • Responding promptly to customer inquiries;
    • Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat;
    • Communicating with customers through various channels;
    • Processing orders, forms, applications and requests;
    • Keeping record of customer interactions, transactions, comments and complaints.

    Benefits:
    • Private medical insurance;
    • Employee referral bonuses;
    • One month start-up training;
    • Meal Tickets;
    • A 7card Subscription.