Client Advisor with English - Miercurea Ciuc

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

#Remote Job at CGS

In the light of recent events, we are moving forward and we’re looking to expand our team. If you believe that this is the right time to make a change in your professional career and join a top company in the Outsourcing world, we are waiting for you to join our team!

You don’t have to worry, we are placing your health and safety first, therefore you will be able to join the recruitment process from your cozy home, since all our interviews are held over the phone or via videoconference.

Also, you will have the opportunity of working from home given the current emergency state in our country, hence all our trainings will be held through an online platform.

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

We are looking forward to getting to know you!

So, if you have the following, make sure to let us know!

-Advanced English skills;
-Detail oriented;
-Computer knowledge/tech savviness is a plus;
-Work experience in customer support will be considered as an advantage;
-Team player;
-Communication and negotiation skills.

• Responding promptly to customer inquiries;
• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat;
• Communicating with customers through various channels;
• Processing orders, forms, applications and requests;
• Keeping record of customer interactions, transactions, comments and complaints.

Benefits:
• Private medical insurance;
• Employee referral bonuses;
• One month start-up training;
• Meal Tickets;
• A 7card Subscription.