Client Receivable Analyst - English - 1079271
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
Client Receivable Analyst - English
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
HPE Financial Services are differentiated from other providers by their ability to serve as a bridge between technology and finance solutions, accelerating the achievement of our customers’ business goals.
Are you looking for a unique, truly innovative role? What if it could be with one of the most impactful IT companies in the world? Then we have the right opportunity—we are looking for a Client Receivable Analyst - Credit & Collections EMEA to join us! This is an exciting opportunity to be part of our Credit & Collections team. You will get to understand how ensure that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. You will manage credit and collection processes, ensure compliance with company policy and legal requirements, assure process quality, and provide training and support. You will analyze customer’s financial condition to determine credit limit and risk rating. You will maintain on-going relationships with high-value customers and sales organizations. You will monitor e-commerce systems and credit card transactions to detect fraud. Ensure payments are collected in a timely manner and resolves
issues and disputes that prevent customer payment.. If you have knowledge and interest in this area and want to be part of a business that is growing—with great opportunities, and are ready for your next role, then please apply today.
How will you make your mark
You will be responsible for managing all current and past due balances in assigned regional portfolio.
You will contact customers to gather data, organize, analyze and negotiate to close all issues slowing payment on open receivable balances
You will analyze and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment
You will maintain and build strong relationships with different business partners across the organization
You will resolve disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
You will recognize trends for non- payment and resolves issues by engaging internal partners
You will initiate the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer
You will analyze at-risk customers and recommends account strategies to prevent delinquencies
If you have …
First level university degree with a focus in business or economics recommended or equivalent experience.
Typically 0-2 years of experience.
Strong written and verbal communication (English)
Good written and verbal communication, negotiation, and conflict resolution skills
Good influence skills
Good problem-solving skills
Good prioritization skills
Basic accounting knowledge
Basic understanding of company's order management process
Basic understanding of company's dispute management process
Basic understanding of collection processes and financial concepts
• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.