Storage&DC Engineer

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Employer: GiGroup Romania
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Timisoara
  • Updated at: 04.05.2021
    Remote work: On-site
    Short company description

    We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

    Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

    Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.

    Requirements

    -Fluency in English and French/Turkish/ German /Spanish;
    -Familiar with servers and OS (Windows, Linux, Unix);
    -Good understanding about the X86 server.
    -Knowledge of SAN storage and protocols (FC, RAID, FCOE);
    -Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
    -Strong troubleshooting skills (able to analyze debug outputs and logs);
    -Hands-on experience with servers, storage devices would be an advantage;
    -Able to determine problems and deliver known solutions with a high level of customer satisfaction;
    -More than 1 year work experience in system integration or telecommunication will have priority.

    Responsibilities

    -Handling customer service requests from all Europe for our IT products (Storage, Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage and more) by providing customer support from the physical layer up to the application layer;
    -Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
    -Effectively utilizes moderate to complex lab setups to recreate and solve problems;
    -Acts as a technical expert and provides support on a world-wide basis Interacts across TAC teams and development teams at peer level.

    Other info

    Offer:

    -Motivational salary package and annual performance bonus;
    -Gym discounts;
    -Private Medical Insurance;
    -Paid 4 hours leave per month;
    -Flexible work schedule;
    -Annual Performance Bonus;
    -Holiday bonus;
    -Life time learning environment and tools.

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