Storage&DC Engineer

Employer: Gi Group Romania
Domain:
  • Customer Support - Client Service
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Timisoara
  • Updated at: 02.03.2021
    Short company description

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Requirements

    -Fluency in English and French/Turkish/ German /Spanish;
    -Familiar with servers and OS (Windows, Linux, Unix);
    -Good understanding about the X86 server.
    -Knowledge of SAN storage and protocols (FC, RAID, FCOE);
    -Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
    -Strong troubleshooting skills (able to analyze debug outputs and logs);
    -Hands-on experience with servers, storage devices would be an advantage;
    -Able to determine problems and deliver known solutions with a high level of customer satisfaction;
    -More than 1 year work experience in system integration or telecommunication will have priority.

    Responsibilities

    -Handling customer service requests from all Europe for our IT products (Storage, Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage and more) by providing customer support from the physical layer up to the application layer;
    -Applies analytical skills and technical knowledge to solve product and network issues of moderate to high complexity;
    -Effectively utilizes moderate to complex lab setups to recreate and solve problems;
    -Acts as a technical expert and provides support on a world-wide basis Interacts across TAC teams and development teams at peer level.

    Other info

    Offer:

    -Motivational salary package and annual performance bonus;
    -Gym discounts;
    -Private Medical Insurance;
    -Paid 4 hours leave per month;
    -Flexible work schedule;
    -Annual Performance Bonus;
    -Holiday bonus;
    -Life time learning environment and tools.