System Support Engineer with French

Moving forward is impossible without the initial drive to do things differently. Our business is all about the people we come across, whether it's in our everyday interactions or in our vision for the brand.

- At least 2 years of experience in technical customer-facing roles;
- Ability to understand basic SQL code;
- Strong written and verbal communication skills;
- Able to work independently as well as part of a cross functional team;
- Strong written and verbal communication skills in French and also in English;

- Support of internal applications addressing core business needs;
- Resolving hardware and software issues via email/phone/ticketing system;
- Handling the incidents sent by Level1 Support;
- Diagnose and troubleshoot issues in accordance with priority, impact and SLAs;