Customer Support with Spanish and English
Acest job nu mai este activ!Vezi toate job-urile GiGroup Romania active.Vezi toate job-urile Customer Support with Spanish and English active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Turism active pe Hipo.ro |
Angajator: | GiGroup Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 1 - 5 ani experienta |
Orase: |
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Actualizat la: | 07.09.2021 |
Remote work: | On-site |
We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.
Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.
Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.
• Travel industry and/or Call Centre experience (desirable);
• Experience working in a customer-facing role (required);
• Fluency in spoken and written in Spanish and English;
• Strong communication, interpersonal, and client relationship management skills;
• Good negotiating and influencing skills;
• Accuracy, research skills, and attention to detail;
• Ability to anticipate and solve problems;
• Ability to work under pressure and to tight deadlines;
• Willingness and ability to take ownership of decisions;
• Basic knowledge of computer usage: Windows applications, email, and internet.
• Managing clients and partners (internal and external) inquiries, complaints, and issues ensure to keep all the time customer satisfaction at the core of every decision and behavior;
• Interacting with customers by phone and email to provide and process information in response to their requests and concerns about products and services;
• Control a call through the effective communication technique;
• Adapt to and handle changing situations and environments;
• Resolve conflicting situations by using effectively the interpersonal skills;
• Acknowledge all enquires and requests received within specified service standard requirements;
• Negotiate effectively;
• Input data into systems and documentation;
• Keep clear evidence of losses that occurred due to internal reasons and report to management;
• Offer support and guidance to coworkers.
Benefits:
• Attractive salary+ bonus
• Medical Insurance
• Meal tickets
You like to work with people and help them handle different situations, then you are the right person, please send us your CV, or contact us at, phone number: 0746.047.580
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