Client Service Specialist with French
Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.Cerinte
For our customer, a leading global information and communications technology (ICT) solutions provider, we are looking for Client Service Specialist with French.
- Candidate must possess at least a Bachelor’s Degree;
- Economic education background is an advantage;
- Preferably a minimum 3-year working experience;
- + 2 years finance customer service-related experience ICT field;
- Experience in auditing, internal control or quality management is preferred;
- Good level оf communication in English and French;
- Excel Medium level;
- Basic Financial knowledge.
- Rеsponsible for the anаlysis, cоnfiguratiоn аnd reviеw оf glоbal sеrvice contract infоrmаtion аnd providе cleаn dаtа sources for the compаny's businеss;
- Rеsponsible for the acceptancе and review of business data of globаl sеrvice suppliers and effectively support timely payment of Huawei through timely and accurate processing;
- Regularly follow up and manage the acceptance process of the service contract, timely close-loop problems, and improve the handling efficiency;
- Conducted compliance and authenticity audit of acceptance data, risk identification, and closed-loop control to avoid business risks;
- Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair;
- Daily communication with partners and customer regarding repair fee claims;
- Support to Suppliers regarding some Repair billing system and process clarifications.
- Attractive salary package;
- Meal tickets;
- Private health insurance;
- Transport accommodation;
- Office work schedule: L-V, 09.00 - 18.00;
- A great office, a friendly atmosphere and a multinational environment.