Order Management Specialist with Italian

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

• If you are fluent in Italian and have a conversational level of English
• If you have an interest in Telecommunications and / or Internet Service Provider Companies
• If you have minimum 2 years of previous work experience in Customer Service
• If you are proficient in MS Office (Excel, Outlook, Word, Power Point)
• If you have excellent communication skills
• If you have attention to details and analytical skills

Continuous learning is essential. That’s why we offer amazing and learning opportunities to help you drive your future.

Join our new Client Advisory project in Bucharest! Be part of our brand-new Order Management team and benefit from an intensive learning and development plan and grow your career at an accelerated pace.

What will you do?
• Provide functional and technical support for resolution of the customer requests;
• Manage order process from end to end: validation and updating; tracking; ensuring activation; billing registration;

What’s in it for you?

• Work alongside a team of specialists and access custom training that help improve your professional skills
• Be part of a team with a strong sense of togetherness and work in a relaxed atmosphere where whatever the problem might be, there is always a solution for it
• Access to a global network of knowledge and resources
• Continuous learning and exposure to a disruptive business and new challenges
• Attractive benefits package including coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription