Service Settlement Specialist with English/French

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

For our client, a leading global information and communications technology (ICT) solutions provider, we are looking for a Service Settlement Specialist with English and French.

Requirements

Candidate must possess a Bachelor’s Degree (economic background is an advantage).
Minimum 3 years working experience (minimum 1 year finance related experience is a plus).
Experience in auditing, internal control or quality management is preferred.
English proficiency (listening, speaking, reading and writing).

Responsibilities:

• Responsible for the analysis, configuration and review of global service contract information and provide clean data sources for the company's business;
• Responsible for the acceptance and review of business data of global service suppliers and effectively support timely payment of the company through timely and accurate processing;
• Regularly follow up and manage the acceptance process of service contract, timely close loop problems and improve the handling efficiency;
• Conducted compliance and authenticity audit of acceptance data, risk identification and closed-loop control to avoid business risks;
• Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair.
• Daily communication with partners and customer regarding repair fee claims;
• Support to Suppliers regarding some Repair billing system and process clarifications.