Customer Decision Manager

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

Candidates will need experience of campaign development, data management, deployment and reporting.
Good knowledge of SQL is required.
Analytical thinking
Attention to details
Good time management skills

Deliver the campaigns according to the planning and priorities set by the Proposition Managers
1. Data selection and manipulation of target audiences:
Prepare the customer bases which will be targeted through different types of campaigns (SMS, outbound calls, email), including, but not limited to:
- Extract the agreed targeted customers
- Apply the contact plan rules
- Apply the GDPR criteria
- Propose alternative solutions when target too small / overlap of campaigns etc.
2. Campaign set up processes in the tool
3. Use of tool’s features to set up and deploy scheduled, automated and triggered campaigns
Deploy the campaigns: both one shot and automatic using the existing tools available in Orange (SQL based)
4. Campaign set up quality assurance:
Timely deployment of campaigns
Inform all necessary stakeholders of the planned campaigns