Account Operations Lead, Spanish Speaker

Employer: Hewlett Packard Enterprise
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.01.2021
    Short company description

    At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
    Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

    Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

    Requirements


    Job Description
    Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

    Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.


    Sounds like you? Then we have the right opportunity - we are looking for an Account Operations Lead within HPE PointNext to join us! In this amazing role, you can make your mark by maintaining sales operational systems and processes to provide content, data and information management in support of sales pursuits. You will implement and configure sales tools, content management and tracking systems. You will develop and manage catalogue and web-based content, web pages and other online sources for storing and communicating information for sales and partners. You will update and ensure accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. You will advise on improvements and enhancements for design of sales systems and tools. If you have a track record in this area want to be part of a business area that is growing - with great opportunities, and are ready for your next role, then please apply today!

    How you’ll make your mark:

    You will administer, configure, update and maintain portions of systems for support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management, for a customer segment or business unit
    You will review information and makes changes and updates to data and configuration of tools, online resources and systems within limited parameters
    You will produce and analyse reports and assessment results to identify trends and issues, perform root-cause analysis for failures and data issues, develop recommendations for resolution and track effectiveness of remedies
    You will communicate issues to stakeholders
    You will implement specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness

    Responsibilities

    About you:

    You will have Bachelor's degree in Business Management or equivalent
    You will have typically 2-4 years experience
    You will have experience administering and maintaining sales tools, systems and online resources
    You will have ability to apply analytical, statistics and problem solving skills.
    You will have understanding of business and sales processes and practices
    You will have strong written and verbal communication skills
    You will have mastery in Spanish, English and local language
    You will have ability to effectively communicate plans, proposals, and results and negotiate options
    What we can offer you:

    At HPE, we deliver equal opportunities, flexible work-life balance, and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.

    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.