Application Support Engineer

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Angajator: ABC Human Capital
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.01.2021
    Scurta descriere a companiei

    ABC Human Capital este urmarea fireasca a experientei castigate de fondatorul companiei, in acest domeniu vast, complex, provocator, in continua miscare si schimbare al resurselor umane.
    Anul 2005 a reprezentat momentul concretizarii unui ideal: fondarea unei agentii de recrutare si executive search ce pune la dispozitia clientilor sai atat consultanta in recrutare si headhunting, precum si intreaga gama de servicii aferente capitalului uman.
    Adaptam cu succes noile tendinte din domeniul Resurselor Umane si utilizam creativ oportunitatile pe care le ofera mediul economic pentru atingerea target-urilor comerciale si de comunicare ale partenerilor nostri.
    Activitatea noastra se traduce in solutii inteligente bazate pe baze de date complete si complexe, aplicatii web, portaluri de informare si socializare, baterii de teste concepute si implementate impreuna cu fiecare dintre parteneri, campanii de marketing online si headhunting.

    Cerinte

    Previous relevant experience with Linux or Microsoft Enterprise solutions.
    Proficiency in spoken and written English
    Familiar with (or good understanding of similar technologies – minimum 2 year experience per technologies) at least of 3 of the following:
    Microsoft Windows Server (2008 R2 and above) or Linux (Centos and RedHat)
    Microsoft IIS 7.5/8 / Apache
    Microsoft SQL Server (2012, 2014)
    Monitoring tools and principles
    Microsoft Powershell
    Very good understanding of IT processes (Incident and Problem management, Change management). Ideally ITIL Foundation certified.

    Responsabilitati

    Role:
    Operate the systems portfolio on client premises – custom applications running on Windows and Linux servers in a 24×7 environment (including shifts)
    Responsibilities
    Incident management and resolution following Standard Operating Procedures (SOP)
    Alert management from automated systems
    Manage escalation of issues to other teams and ensure resolution is reached
    Monitoring the environments in portfolio, deploy application(s) and patch updates to development, QA and production environments following published Standard Operating Procedures (SOPs)
    Evaluate the need of and deficiencies including capacity and performance management and planning
    Interface with the internal clients