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Salesforce Team Lead
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Employer: | Deloitte Romania |
Domain: |
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Job type: | full-time |
Job level: | Manager |
Location: |
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Updated at: | 03.02.2022 |
Remote work: | On-site |
Voted the Most Desired Employer in Romania, in the Financial Services Industry, five consecutive times, in the Catalyst surveys, Deloitte Romania provides services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services, through 2,000 professionals. The Regional Audit Delivery Center (RADC) provides Audit services to various Country Member Firms from Deloitte Central Europe and to their clients. The Tax & Legal Delivery Center (TLDC) offers services focused on 5 service lines: GES (Global Employer Services), Business Tax, Global Tax Center Europe, Global Trade Advisory (GTA) and Legal Center of Excellence (CoE).
Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among “World’s Best Workplaces™” by Great Place to Work® and Fortune and among “World’s Most Attractive Employers”, by Universum, according to 2020 surveys.
We believe that innovation comes from contrasting disciplines, backgrounds and cultural perspectives and that the innovative solutions our people deliver have to always make an impact that matters. We celebrate individual strengths and we prioritize our people’s well-being.
You bring the ambition, we’ll provide the opportunities.
We are looking for an experienced and passionate Salesforce professional with ambition to build and run a new Salesforce delivery team who will work to automate and scale the Salesforce Platform development process.
Deloitte is the global strategic Salesforce partner and recognized market leader in customer experience consulting. Within Deloitte, the Salesforce Team focuses on delivering exceptional human experiences to our clients and their customers.
Should you be a Salesforce enthusiast (as we are), with a great affinity for the business side of a problem, interested in helping our clients to provide great experience to their customers, passionate about improving processes and motivated to build, grow and develop your own team, this is the opportunity to do so.
At Deloitte, you will gain exposure to a variety of industries and business models, helping your career growth and professional development.
Our requirements:
• Proven, 3+ years experience as Salesforce professional
• Very good knowledge of Salesforce platform and architecture
• Salesforce Certifications are a must (unless you think otherwise)
• Team management skills
• Outstanding analytical skills
• Communicative English is a must; other languages will be considered as a plus
• Ability to work independently and communicate openly
• Good understanding of agile delivery methods
• Open to work in an international environment
Your role as a Salesforce Team Lead will focus on the delivery of multiple client engagements by leading a team of Salesforce consultants and developers, demonstrating personal accountability for keeping team performance on track, exercising effective communication and relationship-building skills. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.
During your tenure as a Salesforce Team Lead, you will demonstrate and develop your ability to:
• Deliver projects at scale using Scrum and applying Agile delivery frameworks: having courage to do the right thing, showing respect, trust and openness towards team members, being focused and committed to deliver value to the customer
• Build knowledge of sectors and apply proven Deloitte Salesforce methodologies to address client IT challenges
• Stay up to date with products and apply them accordingly to client issues when needed
• Ensure team obtains Salesforce certifications and applies Salesforce best practice to define and develop solutions
• Designing solutions needed to support in-scope tasks and activities for a client’s organization by understanding client governance, roles, process and behaviors
• Apply functional and technical best practices and use proven methodologies (e.g., Agile, EVD for Salesforce methodology) to accelerate solution development
• Recognize technology as a business enabler
• Proven adaptability and change management in requirements at any stage in the development process; comfortable with ambiguity and capable to help team members thrive in this environment
• Liaise with clients and customers throughout the solution development and delivery cycle.
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