Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Service Analyst with French
This job is no longer active!View all jobs Modis activeView all jobs Service Analyst with French active on Hipo.roView all jobs IT Software active on Hipo.roView all jobs Telecommunication active on Hipo.ro |
Employer: | Modis |
Domain: |
|
Job type: | full-time |
Job level: | Student/Graduate |
Location: |
|
Updated at: | 25.10.2022 |
Remote work: | On-site |
We focus on connecting your skills and intelligence to the IT and engineering opportunities you need to thrive. When you join Modis, you don’t just become part of a business. You join a community of experts.
• Bachelor’s degree;
• Written and verbal fluency in French ( B1, B2)
• Open to shifts (including nights, holidays and weekends);
• Experience in customer service delivery is an advantage;
• Analytical mind, structured and logical thinking.
As a Service Analyst you will be responsible for:
• Prompt escalation & notification of major network faults and customer faults;
• Professionally utilizing GSD systems and procedures to monitor and maintain customer network availability & integrity;
• Ensure network faults and customer faults are resolved well within agreed procedures;
• Accurate & timely creation, updating and completion of all Trouble Tickets;
• Provide prompt and regular feedback to customers in relation to on-going issues;
• Tracking and directing the workflow of faults and planned events.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Senior Engineer AI / ML / Data for SCT RAE AI (TM) Aplica fara CV | |
SAP Technology Academy (German & French) Aplica fara CV | |
IT Site Coordinator and Desktop Services Engineer Timisoara, | |
Vezi job-uri similare (100) |
Raporteaza eroarea la