Customer Care in Slovenian (Work at Home)
Acest job nu mai este activ!Vezi toate job-urile SYKES active.Vezi toate job-urile Customer Care in Slovenian (Work at Home) active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | SYKES |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 19.02.2021 |
Remote work: | On-site |
Cerinte
REQUIRED SKILLS AND EXPERIENCE:
• Proficiency in Slovenian
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm, cool and level-headed attitude in every situation
• Excellent self-organizing skills
• A pro-active approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
YOUR DAILY TASKS:
• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
OUR BENEFITS PACKAGE:
• Professional technical training (paid);
• Soft skills trainings available to attend as desired
• Monthly performance-based bonuses;
• 15 RON/day meal tickets;
• Private medical insurance;
• A well-defined career path with many opportunities to grow in different directions;
• Exposure to a multicultural and multilingual environment (from Romania we offer support in 20 + languages on a global level);
• A modern, dynamic and friendly working environment;
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