Back Office Support (Order Management)

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Fluent in English, German is a plus (b1 level) -not mandatory;
Minimum 1 year experience in order management or IT Helpdesk;
Advanced PC knowledge (MS Office package);
Proven organizational and self-motivation abilities;
Excellent communication skills;
High level of self-organization and initiative, strong ability to work under pressure;
Self-motivated and customer-centric working style;
Well-developed social skills and cross-cultural experience;
International project and job expertise.

Time Management:

Making corrections in the Time Management application (clock-in/out, sick leave, shifts);
Generating reports for the Team Leaders;
Inserting travel days in the system;
Room booking:

Reserving meeting rooms for team meeting, events etc;
Order management of technical equipment:

Order, reorder and return of IT hardware equipment: computers, components and consumables;
Assign new software packs for Allianz employees and externals;
Assigning orders over BEST (SAP);
Communication with the team regarding administration rights and forwarding the information to the designated user;
Opens tickets for the assigned users regarding IT issues;
Order, reorder and return of new telephones and telephone numbers and optional products(. displays ) mobile phones, Blackberries and optional products (. headset);
Ordering and return of: OCS and AVC client, optional hardware components, remote access solutions, SharePoint licenses, audio and web conferencing products, WLAN Access;
Inventory of hardware and tracking according to internal standards, evaluate the employee/computer quota.

Benefits:

We place people at the core of what we do, this is why we are committed to your personal and professional growth:
Complete training curricula available (tailored courses);
International Certifications (Agile, Prince, ITIL, IFOA, ACCA, IACCM etc.);
Comprehensive Leadership Programs;
All you can learn with LinkedIn Learning!
German Language Courses for any level;
All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:
Work from Home Option available;
Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
Go on Vacation and get a Holiday Bonus!
Corporate Massage;
Weekly Fruit Day;
WorldClass Gym Discounts.

Come to the Allianz side! We have attractive compensation and incentives:
Fixed salary compensation along with rewards & recognition performance-related bonus scheme;
Meal and Gift Tickets.