Data Research Analyst

Employer: EVOWISE
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 28.11.2020
    Short company description

    We look for dynamic individuals that reflect our open and autonomous business culture. Individuals with fresh ideas, eager to contribute and develop are at the top of our list. We believe in being your own boss, understanding responsibility and bettering yourself every chance you get. Sounds interesting?​​​​​​​

    Requirements

    Candidate key points:
    - independent - at the same time you will be guided, trained and have any questions answered
    - persistent - some of the problems we face can have multiple layers of complexity
    - good problem solver
    - adaptable - sometimes things don't work the way you initially though and you would be required to find new ways of tackling the problem
    - this is not a programming role specifically but a good foundation with Linux and a programming language are necessary (Java ideally)

    Responsibilities

    Day to day:
    - you will use various internal tools and/or write your own scripts to help research the task at hand
    - formalize new requirements as a result of your research in the form of tickets for the development team to pick up
    - address escalated customer queries around the performance of our results - why did the customer complain? is there an issue on our end? if yes, what do we need to do to fix it? if not, how can we help the customer experience?
    - manage internal resources for optimal performance

    What you will expect to grasp:
    - advanced understanding of the HTTP protocol and interacting with APIs
    - advanced understanding of the SMTP protocol and email infrastructure
    - advanced understanding of architectures hosting a range of IPs, domains and DNS servers

    Other info

    Benefits

    - Friendly environment and a great team
    - Medical coverage to keep you healthy
    - Fruit day every Friday
    - Tea selection everyday
    - Fussball @ the office
    - Fun activities outside the office
    - Bookster
    Technical issues? Report your error at suport