Application Support

Hunt Group – a mix of recruitment (executive search and head hunting) and outsourcing activities in industries such as IT, oil&gas, banking, finance and automotive.

- Finance functional knowledge or technical background in SQL/UNIX (1 at least)
- At least 2-3 years experience in support
- Good knowledge on Unix, SQL and finance
- Good command of English, both written and spoken. French would be a plus

Daily support tasks (90%):
- Technical and functional support of the production
- Monitoring and request / Incident management
- Pick-up calls on a shared hotline
- Features explanations
- Knowledge transfer for new joiners and users
- Crisis management if needed

Release management (5%):
- Study release impacts on production
- Install applicative packages coming from development team on pre-pre-production environment
- Install new version in production and ensure post deployment checks

Continuous improvement (5%):
- Reach for a full automation of manual tasks, delivery process and monitoring