(Junior) Systems Engineer (w/m)

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Employer: Austrian Business Agency – Work in Austria
Domain:
  • Engineering
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Abroad
  • Updated at: 19.12.2020
    Remote work: On-site
    Short company description

    ABA – Work in Austria is a department of the Austrian Business Agency, which also encompasses the national investment promotion consultancy ABA – Invest in Austria and the nationwide film commission Location Austria. The Austrian Business Agency operates under the auspices of the Federal Ministry for Digital and Economic Affairs.

    Thanks to this expansion, ABA is positioned as the central point of contact for specialised employees from other countries and as the key driver for presenting Austria as an attractive business and work location. For this purpose,

    Austrian companies are showcased at events held abroad,
    cooperation agreements are arranged with outstanding universities,
    comprehensive information is suppled about Austria as a place to work,
    networking opportunities are organised in Austria and abroad and
    vacant positions for international specialists are compiled and presented in an Austrian-wide online job platform.
    Our Immigration and Residence Services additionally serve as the first point of contact and as a one-stop-shop for legal inquiries from companies on hiring skilled international employees.

    Requirements

    - Completed training with an IT focus (apprenticeship, technical school or HTL)
    - (First) work experience in a similar role is an advantage
    - Good knowledge of the Microsoft environment (virtual servers (VMware), AD, Exchange)
    - Team-minded, solution and service-oriented personality
    - Flexibility in terms of on-call duty (attractive additional income)
    - Very good communication skills as well as spoken and written German

    Responsibilities

    Within the team, which ensures the smooth IT operations of well-known customers, you will take on the following tasks:

    - You take service requests, especially in the server environment (2nd level support), prioritize & process them and solve problems and requirements - as far as possible - independently via remote maintenance (e.g. assigning authorizations)
    - Close cooperation with colleagues from 1st and 3rd level support as well as direct exchange with customers
    - Participation in projects to ensure service quality, for example you have the opportunity to build up expert know-how and become a specialist in a topic that particularly inspires you (e.g. back-up, scripting, storage)

    Other info

    The special thing about this position

    - Challenging and varied area of responsibility
    - Individual development opportunities
    - Family corporate culture and flexible working hours