KDM & Recall Responsible Mercedes-Benz Cars
Mercedes-Benz Romania is part of the Daimler Group and is Daimler's national sales organization for the divisions Passenger Cars and Vans. As a wholesale organization, we are determined to ensure a strong sales and after-sales network with our more than 42 authorized sales and service centers in Romania.
Our various organizations and functions have one mutual objective: provide the best products and services for our dealer network and customers, to sustain Mercedes-Benz as the first choice in Romania.
Automotive Sales and Financial Services is a people business. Our highly committed and qualified employees make the difference in a competitive environment. We would like to invite you to contribute to and be part of our success story.
What your profile should cover:
» A self-driven motivation and a positive attitude;
» Accountability & ability to work under pressure;
» A conscientious way of working, aiming for high quality;
» A high customer and team orientation;
» Willing to perform a repetitive daily activity
» Experience in an professional business environment;
» Ability to integrate a mix of working tools in the daily activities;
» Bachelor degree preferable
» Microsoft Office proficient
» Basic knowledge of English Language
KDM & Recall MBC processing and supervising:
Creating, processing, communicating and sending all respective notifications to authorized partners, customers and authorities.
Identifying and tracking customer data in database
Contacting existing customers via chosen channels
Letter sending and send receipt archiving
Follow up and supervising of sent notifications to all customers and retail partners
Relevant reporting and data base maintenance
Increase the completion rate of dedicated Field Measures
Maintaining constant relations with all internal and external partners
Hiring through leased personnel;
Contract Period: 6 months