Customer Support cu limba germana

Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 25.11.2020
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    Nivel C1-C2 de limba germana;
    Nivel C1 de limba engleza;
    Abilitati foarte bune de comunicare si interpersonale;
    Experienta in asistenta clienti/call center;
    Orientare asupra clientilor.

    Responsabilitati

    Receptionarea apelurilor si oferirea de raspunsuri pe mail sau chat. Proiectul este pentru un client care vinde echipamente fitness - benzi de alergat cu diferite ecrane inteligente.

    Activitatea este atat de front office, cat si back office si va fi împărțită astfel: o zi se lucreaza cu apeluri, o zi char si o zi email. Nu se suprapun activitățile.

    Alte informatii

    Program: 5 zile/saptamana, 8 ore/zi
    2 ture: prima incepe la 10:00, iar a doua la 11:00.

    Se ofera: salariu fix (in functie de experienta si nivelul lingvistic) + tichete de masa + asigurare medicala.