Back Office Agent- FR/ SP/ POR/ RU/ DE/ NL- BRASOV

Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate

- Knowledge (writing and reading) of French or Spanish or Portuguese or Russian or German or Dutch- intermediate level
- Knowledge of English - intermediate level
- Fast thinking, analytical ability and attention to detail
- Proactive attitude
- Good PC operating skills and speed of typing
- Customer orientation and problem solving
- Previous experience in customer support is an advantage

- Process global user feedback
- Reply to users as per the process
- Label cases and add remarks as per the process
- Prepare feedback reports using available tools

Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Child birth support
Online library access for passionate book readers
Health & Nutrition: Health and wellness services @ the office
Various discounts for gym classes & other recreational activities
Free development training, for both personal and professional purpose, via our E-Learning platform
Multicultural and enthusiastic work environment
Access to the company’s cultural events including well-known festivals in Romania
Lunch vouchers